Help Center

FAQ

Custom Orders

Can I order items that are not shown on your website?

Do I still get free shipping with a custom order?

Do you offer discounts on larger quantity orders?

Shipping

How much does it cost to ship?

How long does shipping take?

Warranty

Do your products come with a warranty?

Installation

How much space do I need above my door to install a hardware kit?

What is the distance from the wall to the center of track?

Where can I find the Ebook instruction manual for my Caldwell Co. hardware?

How far does the Bypass Hardware protrude from the wall?

Hardware Specifications

What are the weight capacities for your hardware?

What are the wheels on your barn door kits made of?

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